Privacy Policy

Privacy policy of the website WWW.DENAS-EUROPE.COM

This privacy Policy (hereinafter referred to as the privacy Policy) applies to all information that WWW.DENAS-EUROPE.COM, can get about the User while using the website of the online store, programs and products of the online store.

1. Definition of terms. This privacy Policy uses the following terms:

  • "Site administration WWW.DENAS-EUROPE.COM (hereinafter – the site Administration)" – authorized employees on the site management who organize and (or) carries out the processing of personal data, as well as determines the purpose of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
  • "Personal data" means any information relating directly or indirectly to a particular or identifiable natural person (personal data subject).
  • "Processing of personal data" - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
  • "Confidentiality of personal data" is a mandatory requirement for the Operator or other person who has access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.
  • "Site user WWW.DENAS-EUROPE.COM (hereinafter the User)" – a person who has access to the Site through the Internet and using the Site.
  • "Cookies" — a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends each time the web server in an HTTP request when you try to open a page of the site.
  • "IP address" is a unique network address of a node in a computer network built on the IP Protocol.

2. Generalities

  • User's use of the site WWW.DENAS-EUROPE.COM means acceptance of this privacy Policy and the terms of processing of personal data of the User.
  • In case of disagreement with the terms of the privacy Policy, the User must stop using the Site.
  • This privacy Policy applies only to the online store website store Name. The online store does not control and is not responsible for third-party sites to which the User can click on the links available on the Site.
  • The site administration does not verify the accuracy of the personal data provided by the user of The Site.

3. Subject of the privacy policy.

  • This privacy Policy sets forth the obligations of the site Administration for non-disclosure and protection of the confidentiality of personal data that the User provides at the request of the site Administration when registering on the site WWW.DENAS-EUROPE.COM or when placing an order for the purchase of Goods.
  • Personal data allowed for processing under this privacy Policy are provided by the User by filling in the registration form on the Website of the online store, which includes the following information: name, User name; contact telephone User; e-mail address (e-mail); the delivery address; user's place of residence.
  • Website WWW.DENAS-EUROPE.COM protects Data that is automatically transmitted during the viewing of ad units and when visiting pages on which the statistical script of the system is installed: IP address; information from cookies; information about the browser (or other program that accesses the ad); access time; address of the page on which the ad unit; referrer (address of the previous page).
  • Disabling cookies may result in the inability to access parts of the online store site that require authorization.
  • The online store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
  • Any other personal information not mentioned above (purchase history, used browsers and operating systems, etc.) is subject to safe storage and non-proliferation, except as provided in paragraph 4 of this privacy Policy.

4. Purposes of collecting user's personal information

The website Administration may use the user's personal data for the following purposes:

  • Identification of the User registered on the website WWW.DENAS-EUROPE.COM, for ordering and (or) the conclusion of the Contract of sale of goods remotely with WWW.DENAS-EUROPE.COM 
  • Providing the User with access to personalized resources Of the online store website.
  • Establishing feedback with the User, including sending notifications, requests regarding the use Of the website of the online store, the provision of services, the processing of requests and applications from the User.
  • Determining the location of the User for security, fraud prevention.
  • Confirmation of the accuracy and completeness of the personal data provided by the User.
  • Create an account to make purchases if the User has agreed to create an account.
  • Notifications of the site User about the order status.
  • Processing and receipt of payments, confirmation of tax or tax benefits, challenging the payment, determining the right to receive a credit line by the User.
  • Providing the User with effective customer and technical support in case of problems related to the use Of the website of the online store.
  • Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the online store or on behalf of the partners of the online store.
  • Implementation of advertising activities with the consent of the User.
  • Providing the User with access to the websites or services of partners in order to obtain products, updates and services.

5. Methods and terms of personal information processing:

  • Processing of personal data of the User is carried out without limitation of time, in any legal way, including in information systems of personal data using automation or without the use of such means.
  • The user agrees that the site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the user's order placed on the Website of the online store WWW.DENAS-EUROPE.COM, including delivery of Goods.
  • Website WWW.DENAS-EUROPE.COM protects Data that is automatically transmitted during the viewing of ad units and when visiting pages on which the statistical script of the system is installed: IP address; information from cookies; information about the browser (or other program that accesses the ad); access time; address of the page on which the ad unit; referrer (address of the previous page).
  • Disabling cookies may result in the inability to access parts of the online store site that require authorization.
  • The online store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
  • Any other personal information not mentioned above (purchase history, used browsers and operating systems, etc.) is subject to safe storage and non-proliferation, except as provided in paragraph 4 of this privacy Policy.

6.     Purposes of collecting user's personal information

The website Administration may use the user's personal data for the following purposes:

  • Identification of the User registered on the website WWW.DENAS-EUROPE.COM, for ordering and (or) the conclusion of the Contract of sale of goods remotely with WWW.DENAS-EUROPE.COM!
  • Providing the User with access to personalized resources Of the online store website.
  • Establishing feedback with the User, including sending notifications, requests regarding the use Of the website of the online store, the provision of services, the processing of requests and applications from the User.
  • Determining the location of the User for security, fraud prevention.
  • Confirmation of the accuracy and completeness of the personal data provided by the User.
  • Create an account to make purchases if the User has agreed to create an account.
  • Notifications of the site User about the order status.
  • Processing and receipt of payments, confirmation of tax or tax benefits, challenging the payment, determining the right to receive a credit line by the User.
  • Providing the User with effective customer and technical support in case of problems related to the use Of the website of the online store.
  • Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the online store or on behalf of the partners of the online store.
  • Implementation of advertising activities with the consent of the User.
  • Providing the User with access to the websites or services of partners in order to obtain products, updates and services.

7.    Die Verwaltung der Website, die Ihre Verpflichtungen nicht erfüllt hat, haftet für Verluste, die dem Benutzer aufgrund der ungesetzlichen Nutzung personenbezogener Daten entstehen, außer in den Fällen, in denen diese Datenschutzrichtlinie vorgesehen ist.

Im Falle von Verlust oder Offenlegung Vertraulicher Informationen ist die Verwaltung der Website nicht verantwortlich, wenn diese vertraulichen Informationen:

  • Has become public domain before its loss or disclosure.
  • Was received from a third party prior to its receipt by the site Administration. 
  • Has been disclosed with the consent of the User.

8. Dispute resolution

Before going to court with a claim for disputes arising from the relationship between the User of the website of the online store and the site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

The recipient of the claim within 30 calendar days from the date of receipt of the claim shall notify the claimant in writing of the results of the claim.

9. Additional condition

  • The site administration has the right to make changes to this privacy Policy without the user's consent.
  • The new privacy Policy comes into force from the moment it is posted on the Website of the online store, unless otherwise provided by the new version of the privacy Policy.

All suggestions or questions regarding this privacy Policy should be reported info@denas-europe.com to the section of the online store website